Our Refund Policy:
As a colorist I pride myself on great customer service and the exceptional quality of my work. I will do my very best to ensure all of my guests are satisfied with all services provided. Due to many unforeseen variables, sometimes things do not go as expected and/or desired results can be miscommunicated. No matter what, my guests’ satisfaction is my number one priority.
I ask any guest that needs an adjustment to their hair to reach out to me within 48 hours of the service. Please, be aware that shampooing hair within 48 hours will affect what adjustments can be made.
Depending on the nature and cause of the adjustment needed, I will determine the proper course of action. While adjustments can be made, NO REFUNDS will be issued. By agreeing to the service, the guest agrees to pay the full amount of the service total upon completion of the services that same day.